Privacy policy
The Ameena Group Ltd, or “Ameena” is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
1. Information we collect
We collect information you provide directly to us through our contact forms, including:
Contact Information: Name, email address, phone number
Property Enquiries: Details about properties you're interested in
General Enquiries: Any other information you choose to share when contacting us
2. How we use your information
We use the information you provide to:
Respond to your enquiries about properties or services
Provide you with information about our residential property services
Communicate with you about your property needs
Improve our services based on your feedback
3. How we store and protect your information
Your information is stored securely in our email systems
We implement appropriate security measures to protect your personal information
We do not sell, trade, or share your personal information with third parties for marketing purposes
Your information is only accessible to authorised team members who need it to respond to your enquiry
4. Data retention
We retain your contact information and enquiry details for as long as necessary to provide our services and respond to your needs. You can request deletion of your information at any time by contacting us.
5. Your rights
Under data protection laws, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for us to contact you
6. Changes to the policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.